Privacy Policy – Saffron Southwest Taxis

At Saffron Southwest, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our taxi booking services.

Information We Collect

When you make a booking, we collect the following details:

• Name

• Email address

• Phone number

• Pickup and drop-off locations

• Date and time of travel

We do not collect or process online payment information. All payments are made in cash or directly by card using a card reader in the vehicle.

How We Use Your Information

Your information is used only to:

• Confirm and manage your taxi booking

• Contact you about your booking (confirmation, updates, or queries)

• We collect your contact details (such as your name, phone number and email address) in order to manage your booking and to communicate with you. This includes sending confirmation messages, journey updates and secure payment links via SMS or email. We will only use your contact details for the purpose of completing and managing your transport booking. Your information is not shared with third parties for marketing.

How We Store Your Data

Booking details are stored securely in our system and are only accessible by our admin team.

Data Sharing

We never sell or share your data with third parties, unless required by law.

How Long We Keep Your Data

We keep booking records for up to 12 months for operational purposes. After this, they may be securely deleted.

Your Rights

You have the right to:

• Request a copy of the information we hold about you

• Request that we delete your information

To exercise your rights, please contact us at:
📧 saffron.southwest@outlook.com
📞 07828293299

Contact Us

If you have any questions about this privacy policy, please contact us at:
📧 saffron.southwest@outlook.com
📞 07828293299